It’s frustrating isn’t it?

You’ve exceeded your customer’s expectations. You’ve under-promised and over-delivered. Maybe you’ve taken a loss for them. Or you’ve pulled a series of all-nighters.

You’ve gone above and beyond.… Read more... “4 Barriers Preventing Your Happy Customers from Leaving Positive Online Reviews”

Does perfection exist?

It does in the mind of the wedding couples you’re serving. Their wedding reviews will reflect this expectation. If you’re a wedding industry professional – a planner, caterer, photographer, etc.… Read more... “The Wedding Professional’s Guide To 5-Star Wedding Reviews”